CASE STUDIES

Automating MOC

OSHA’s Process Safety Management (PSM) standard requires companies to perform MOC’s (Management of Change) when changes are made that could affect how safely a process runs. Unless the equipment or chemical is being replaced by the same equipment or chemical, an MOC must be performed. Y&L worked with one of the largest independent liquids terminal […]

October 26, 2018

Helpdesk & IT Infrastructure Support

Providing help desk support to employees as well as IT infrastructure support can be a challenging task for a large organization with onsite, offsite and offshore locations. One of the largest independent liquids terminal and pipeline operators in the nation, was faced with such a challenge. Y&L’s solution was to combine the right people, processes […]

Transmission Asset Management

One of the largest Power Transmission companies in the U.S. had issues with their existing Enterprise Data Management (EDM) strategy and framework not adequately managing their asset inventory data. In working with Y&L, we created and implemented a new EDM system for the client that would more effectively: Provide asset monitoring and management Predict asset […]

Nationwide Retail Cashier System Upgrades

Our client, who operates optical retail stores across 36 states, was looking to perform a major POS system upgrade. All of the servers and POS stations were upgraded via remote access through Microsoft RDM. Hardware was shipped out in waves to the stores. Once received, Y&L technical support would call each store and walk them […]

Process Improvement via Automation

A major turbine manufacturer out on the West Coast, had a significant issue with handling imports from other countries into their main distribution facility. Import jobs were commonly 20 pages long, containing 300 line items. The long manual process required manually looking up each item approximately three times. Each part number had to be manually […]

Onsite and Offsite Helpdesk Support

One of the oldest and largest independent, nonprofit, applied research and development organizations in the United States reached out to Y&L to provide operations management and helpdesk support to IT end users to include after-hours and offsite support. Y&L provides ongoing helpdesk support through Level 1 & 2 Techs, Network Administrators and Helpdesk supervisors. The […]

Mobile/Compatibility Testing

A global manufacturer of Agriculture & Irrigation products decided to mobile enable their key web business applications. Y&L was chosen as the system and technology partner for the program mentioned above. The Y&L testing team provided end-end testing services that include test strategy & planning, functionality/regression testing, Integration testing, l18N & L10N testing and device […]

Converting Data into Insight

A New Jersey-based manufacturing company wanted to uncover insight around their quoting lifecycle; won vs. lost quotes in comparison to all quotes. Using Tableau as a front-end reporting tool, the Y&L Analytics & Data Science team began comparing operational performance against key performance indicators (KPIs) established for the client. Our first KPI was the Closing […]

Finding and Keeping IT Talent

Many businesses struggle to find professional IT developers that fit a specific niche. Our client, an industry leader in providing integrated payment solutions, marketing services, and retail products, was no different. The company faced challenges in finding professional IT contractors skilled in Oracle ATG, a niche skill set. Many of the professionals they came across […]

Continuous Innovation & Improvement at a General Hospital

From simple beginnings as a maternity hospital to its growth into a fully-fledged hospital, our client reached out to us to help them make improvements in their operational efficiency and perform software upgrades as well as ensure the readiness of their IT systems to better integrate new healthcare organizations via expansion and/or acquisition. Y&L provided […]

Mobile Solution for Home Healthcare

Our client, a pioneer in the realm of home healthcare services, was looking for a mobile solution that could monitor the vitals of patients through devices like a pulse oximeter, thermometer, etc. and store them in a repository as part of patient monitoring and record keeping. In addition to monitoring, should there be an abrupt […]

Increasing Financial Accuracy from 75% to 90%

One of the fastest growing biopharmaceutical companies which researches, develops, manufactures and markets injectable biological, pharmaceutical and biotech products was operating on different systems for multiple departments and were noticing errors in their data integration and Management Information System (MIS). Furthermore, reports were manually created in external spreadsheets and ad-hoc parameters were used making resulting […]