9 05, 2019

Gov2Biz Case Study

2019-06-12T21:56:51+00:000 Comments

A large government licensing agency in Austin, TX which processes 30,000 license applications per year was looking for an automated solution that would expedite processes, reduce inquiry calls and improve both agent and consumer satisfaction. The agency issued both commercial and individual licenses, supported 11 different license and registration types [...]

13 02, 2019

Platform Transformation To Modernize CRM Tasks

2019-02-13T19:00:17+00:00Comments Off on Platform Transformation To Modernize CRM Tasks

Our bank client uses a proprietary platform, to manage their sales, onboarding and account services. This allows our client to have an end-to-end flow of information on prospecting to customer onboarding and upselling. Through the consolidation of activities, their platform has enabled the bank to train branch representatives on one [...]

13 02, 2019

Software Transition & Enhancements for Wire Transfer Service

2019-02-13T18:59:37+00:00Comments Off on Software Transition & Enhancements for Wire Transfer Service

A large financial institution wanted to replace their SharePoint functionality in their Wire Transfer service with a .Net solution and complete a series of enhancements to the Wire Workflow application. Y&L was chosen to undertake this transition as well as make the following enhancements: Require double confirmation on Email Wire [...]

13 02, 2019

RPA Solution for VROL and Wire Settlement Processes

2019-02-13T18:38:25+00:00Comments Off on RPA Solution for VROL and Wire Settlement Processes

One of the largest banks in Texas had a pressing need of having an automated solution for Visa Resolve Online file (VROL) and Wire Settlement processes which were both being performed manually. The bank was looking for a solution that would address the following: High amount of manual work with [...]

24 01, 2019

Large Scale Software Upgrades

2019-09-05T22:00:22+00:00Comments Off on Large Scale Software Upgrades

Software upgrades are inevitable. In attempting this type of overhaul, it’s important to document the challenges and create a solid plan to ensure that you achieve your upgrade performance improvement objectives. Y&L Consulting recently helped the Argo Group with their SharePoint migration and performance optimization. Challenge:  Argo used SharePoint as [...]

9 11, 2018

Y&L Healthcare & Pharma

2019-09-05T22:01:44+00:00Comments Off on Y&L Healthcare & Pharma

Healthcare strategies and technologies that reduce costs and enable the organization to bring new operating models to scale while leveraging financial and clinical information to drive performance and quality are in high demand. Healthcare stands to derive the greatest benefit from digitally capturing, storing and harvesting patient data. Data analytics [...]

9 11, 2018

NuStar Energy L.P. Help Desk

2019-01-30T16:51:55+00:00Comments Off on NuStar Energy L.P. Help Desk

CLIENT: NUSTAR ENERGYL.P. NuStar Energy L.P. is a publicly traded, limited partnership based in San Antonio, with 8,433 miles of pipeline; 84 terminal and storage facilities that store and distribute crude oil, refined products and specialty liquids; and two asphalt refineries and a fuels refinery with a combined throughput capacity [...]

29 10, 2018

Cost Savings: Address Cleansing

2019-09-05T22:05:12+00:00Comments Off on Cost Savings: Address Cleansing

INDUSTRYBACKGROUND Despite the desire to go paperless, Federal, State and regulatory requirements often mandate mailing paper correspondence in certain industries. The P&C Insurance industry is one such industry. Unlike the validation of phone numbers or email addresses, physical address validation is a protracted process, making it difficult to ascertain correctness. [...]

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