There is a lot to manage. If you ever sat down to think about all of it, you might not go back to work the next day. From end user needs (help desk and desk side support, asset, software and patch management, back up and recovery, break fixes) to enterprise needs (operating systems, server admin, availability and storage management, system integration, database admin) to network management (LAN/WAN management, IP telephony, network design and architecture, remote office connectivity, VoIP implementation and management) the support requirements and need for skilled resources is never ending.

The business functions of today’s enterprises are virtually inseparable from the information technology that supports them. No systems, no sales. No systems, no production. No system…well, you get the idea.

Y&L’s comprehensive portfolio of infrastructure management services assures high reliability, anytime availability, and optimum scalability to help enterprises reach business goals.

Global enterprises leverage Y&L’s flexible delivery models, proven methodologies, standardized tools and mature processes to achieve cost advantages. Our mature IT infrastructure practice focuses on service delivery excellence offering end-to-end managed services for optimal risk management.

Y&L works with clients to understand the strategic business reasons for infrastructure management and provides the best infrastructure solutions that align with the clients’ business strategy.

Lower operational costs
IT infrastructure/business stability and performance
Ability to focus on your core business and leave the IT management to certified and experienced subject matter experts
Improved infrastructure availability and performance with 24×7 proactive monitoring
Access to the right combination of specialized remote competency centers and on-site capabilities

Mature Infrastructure Management Practice Includes:

Mature, proven experience in Infrastructure Management Services
Certified professionals in ITIL v.3, CCNA, CCNP, MCSE, VCP, MCDBA, and CCEA
Metrics and business SLA-focused service and delivery management frameworks to ensure successful client partnerships